# M3 Mac USB Connection **URL:** \ **Category:** Issues\ **Created:** [January 17, 2025, 10:57pm UTC](https://forum.revopoint3d.com/t/m3-mac-usb-connection/32512 "2025-01-17T22:57:58Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![teaguecl](https://avatars.discourse-cdn.com/v4/letter/t/d6d6ee/32.png) [@teaguecl](https://forum.revopoint3d.com/u/teaguecl)\ **Post date:** [January 17, 2025, 10:57pm UTC](https://forum.revopoint3d.com/t/m3-mac-usb-connection/32512/1 "2025-01-17T22:57:58Z")
I have a RevoPoint Mini that works fine with a borrowed Windows machine. It does not work with my M3 Macbook Air. The light on the back is green, and using the terminal “ioreg -p IOUSB” shows the device is present - but the RevoScan software always says “Scanner Disconnected”. I am using RevoScan 5.5.2 which is the latest as of today. I’m guessing this software is running in the mac Rosetta emulation mode - does that affect USB? Is anyone else successful with USB on a revopoint scanner using a M series (ARM) mac? ---
**Author:** ![kkula9999](https://avatars.discourse-cdn.com/v4/letter/k/3ab097/32.png) [@kkula9999](https://forum.revopoint3d.com/u/kkula9999)\ **Post date:** [January 18, 2025, 8:24am UTC](https://forum.revopoint3d.com/t/m3-mac-usb-connection/32512/2 "2025-01-18T08:24:42Z")
my miniG1/ RangeG1 and MetroX can work with my M1pro macbookpro the time wasnt detected, was upgrade revoscan metrox beta to public release version, usb and scanner was detected and software said" scanner disconnected", exactly your case the solution was remove beta and install public release version ---
**Author:** ![kihala](https://avatars.discourse-cdn.com/v4/letter/k/51bf81/32.png) [@kihala](https://forum.revopoint3d.com/u/kihala)\ **Post date:** [January 22, 2025, 2:43pm UTC](https://forum.revopoint3d.com/t/m3-mac-usb-connection/32512/3 "2025-01-22T14:43:36Z")
I also have a USB disconnection problem with my M2 pro mac. I had no connection issue with older FW but after upgraded to new FW, USB disconnection occours frequently as almost impossible to scan. The disconnection occurs when I move MetroX so I tought that the USB cable is broken but disconnection never happens on Windows with the same cable. Is anyone else experiencing the same problem? ---
**Author:** ![Cristoflex](https://avatars.discourse-cdn.com/v4/letter/c/43a26b/32.png) [@Cristoflex](https://forum.revopoint3d.com/u/Cristoflex)\ **Post date:** [January 22, 2025, 6:24pm UTC](https://forum.revopoint3d.com/t/m3-mac-usb-connection/32512/4 "2025-01-22T18:24:49Z")
I have a 16 inch MacBook Pro with the M3 chip and I wonder if that would work. I haven’t tried it yet!? I have the 32 gig Miraco scanner ---
**Author:** ![kuhhirt](https://avatars.discourse-cdn.com/v4/letter/k/87869e/32.png) [@kuhhirt](https://forum.revopoint3d.com/u/kuhhirt)\ **Post date:** [April 15, 2025, 1:30am UTC](https://forum.revopoint3d.com/t/m3-mac-usb-connection/32512/5 "2025-04-15T01:30:26Z")
Hi I’m new to the MetroX. Similar to others I can get the scanner to connect to an old Lenovo Thinkpad (unfortunately it’s too slow to run the scanner properly), but I cannot get it to connect to my MacBook Pro. Has anyone been able to resolve their similar issue? Thanks! ---
**Author:** ![PUTV](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.revopoint3d.com/putv/32/15302_2.png) [@PUTV](https://forum.revopoint3d.com/u/PUTV)\ **Post date:** [April 15, 2025, 1:04pm UTC](https://forum.revopoint3d.com/t/m3-mac-usb-connection/32512/6 "2025-04-15T13:04:09Z")
I am not MAC user, but I recommend you drop an email to [customer@revopoint3d.com](mailto:customer@revopoint3d.com) for some technical advice on this matter. The METROX requires specific systems to be able to use it, so anything below the requirements will be tricky or not working at all . Especially GPU acceleration as for that you really need the specific system with proper graphic card for use laser mode. Full Field or Auto mode can run on slower processors even on i7 8th gen CPU with at least 16GB of RAM but the processing time can take much longer as it depends on the CPU speed and available RAM .