# Installation Issues on Mac **URL:** \ **Category:** Customer support\ **Created:** [October 19, 2023, 11:57am UTC](https://forum.revopoint3d.com/t/installation-issues-on-mac/22433 "2023-10-19T11:57:31Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![tekezo](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.revopoint3d.com/tekezo/32/14044_2.png) [@tekezo](https://forum.revopoint3d.com/u/tekezo)\ **Post date:** [October 19, 2023, 11:57am UTC](https://forum.revopoint3d.com/t/installation-issues-on-mac/22433/1 "2023-10-19T11:57:31Z")
@Revopoint-Jane This problem continues to occur in RevoScan5. Bypassing security checks is not allowed under our policy. Could you please perform Developer ID signing and notarization to RevoScan5-5.3.1.595.pkg? ![Screenshot 2023-10-19 at 20.48.48](https://canada1.discourse-cdn.com/flex029/uploads/revopoint3d/original/2X/3/38707800b2e41dc95d9b909d58f59714343f67dd.png) ---
**Author:** ![Rilot](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.revopoint3d.com/rilot/32/5380_2.png) [@Rilot](https://forum.revopoint3d.com/u/Rilot)\ **Post date:** [October 19, 2023, 2:01pm UTC](https://forum.revopoint3d.com/t/installation-issues-on-mac/22433/2 "2023-10-19T14:01:17Z")
It’s an issue for sure, but can you not right mouse on the file and select “open”? It will then let you open it no matter what. I don’t know whether this counts as bypassing security checks though. ---
**Author:** ![PUTV](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.revopoint3d.com/putv/32/15302_2.png) [@PUTV](https://forum.revopoint3d.com/u/PUTV)\ **Post date:** [October 19, 2023, 2:07pm UTC](https://forum.revopoint3d.com/t/installation-issues-on-mac/22433/3 "2023-10-19T14:07:27Z")
> [@tekezo](#): > > Bypassing security checks is not allowed under our policy. Andy , something companies are not allowed to do that . So it can’t be based on a personal choice. This thread is a customer support thread awaiting response from Revopoint’s Customer Support . @Revopoint-Jane ---
**Author:** ![Revopoint-Jane](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.revopoint3d.com/revopoint-jane/32/12484_2.png) [@Revopoint-Jane](https://forum.revopoint3d.com/u/Revopoint-Jane)\ **Post date:** [October 20, 2023, 9:23am UTC](https://forum.revopoint3d.com/t/installation-issues-on-mac/22433/4 "2023-10-20T09:23:03Z")
Hi @tekezo Sorry for the inconvenience. Our team is working on it. But the Mac App Store is very strict in its review, so please give us some time. ---
**Author:** ![tekezo](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.revopoint3d.com/tekezo/32/14044_2.png) [@tekezo](https://forum.revopoint3d.com/u/tekezo)\ **Post date:** [November 7, 2023, 1:19pm UTC](https://forum.revopoint3d.com/t/installation-issues-on-mac/22433/5 "2023-11-07T13:19:41Z")
Thanks, sorry for the delay in getting back to you. For Mac App, there is no need to distribute in Mac App Store. You can place the pkg file on Google Drive as you do now. However, you will need to perform notarization on the pkg file. This is much less restrictive than distributing in App Store, so please consider this option. > **[Notarizing macOS software before distribution | Apple Developer Documentation](https://developer.apple.com/documentation/security/notarizing_macos_software_before_distribution)** > > Give users even more confidence in your macOS software by submitting it to Apple for notarization. ---
**Author:** ![MobiledevsteveX](https://avatars.discourse-cdn.com/v4/letter/m/278dde/32.png) [@MobiledevsteveX](https://forum.revopoint3d.com/u/MobiledevsteveX)\ **Post date:** [February 24, 2025, 7:45pm UTC](https://forum.revopoint3d.com/t/installation-issues-on-mac/22433/6 "2025-02-24T19:45:56Z")
See this post I just added > [@MacOS Gate Keeper Workaround](https://forum.revopoint3d.com/t/macos-gate-keeper-workaround/34291): > > Because revopoint won’t notarize their software here the is the workaround for those on MacOS 15.3+ In terminal, NOT as sudo xattr -dr com.apple.quarantine “path\_to\_installer\_or\_app - you can drag and drop the installer and it will populate the path” Hit enter Double click the RevoScan installer as normal.