Install issue on Mac OS

Hello, I purchased the Revopoint Pop2, and I’m having problem installing Revo Scan on Macbook.
Here is the error message I’m getting : ““Revo_Scan_for_mac_v4.3.1.20230201a.pkg” can’t be opened because Apple cannot check it for malicious software. This software needs to be updated. Contact the developer for more information.”

Our IT team has looked into the problem and came back with this: “Ideally the developer should properly sign/notarize their software. They’ve already signed it so they’re just missing a fairly simple notarization step.”

I moved it to Customer Services, @Revopoint3D-Gena will check for you this issue and give you feedback on it ASAP .

To prevent this message, right click the file and choose open. Now it should be possible to install or open the app. Also sometimes you need to move the installer file outside the download folder in order to install.

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