First time Scanning

Any hep would be appreciated.
I am trying to scan a model of a head for a client. I have tried multiple times and I am not sure what I am doing wrong. The scan starts off ok but after a few frames it is showing random objects off to the side and then focuses on those and not my model. What am I doing wrong? What is the best settings for this?

I have the model on the turn table and the Revopoint on the tripod

Thanks in advance

The simplest (possible) solution is to toggle the RGB button at the bottom right of the Handy Scan window; its purpose is to delete backgrounds.

The most common solution after that is to hang a black backdrop behind the person so that the light pattern cannot be detected.

Alternatively, place the person so far from other objects that the POP cannot recognize any pattern on them.

Finally, and this may be the most difficult, adjust the lighting in the background so that it is too dark or too bright to register.