# Firmware Update MetroX

**URL:** <https://forum.revopoint3d.com/t/firmware-update-metrox/35158>\
**Category:** Support & Feedback\
**Tags:** metrox\
**Created:** [March 17, 2025, 10:09am UTC](https://forum.revopoint3d.com/t/firmware-update-metrox/35158 "2025-03-17T10:09:31Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Snakegreen](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.revopoint3d.com/snakegreen/32/24866_2.png) [@Snakegreen](https://forum.revopoint3d.com/u/Snakegreen)\
**Post date:** [March 17, 2025, 10:09am UTC](https://forum.revopoint3d.com/t/firmware-update-metrox/35158/1 "2025-03-17T10:09:31Z")

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After the firmware update, the laser began to work worse. The image in the frame, including the reading of markers, moves jerkily, the surfaces have become more rough and rough.

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**Author:** ![PUTV](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.revopoint3d.com/putv/32/15302_2.png) [@PUTV](https://forum.revopoint3d.com/u/PUTV)\
**Post date:** [March 17, 2025, 10:39am UTC](https://forum.revopoint3d.com/t/firmware-update-metrox/35158/2 "2025-03-17T10:39:14Z")

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Make sure you always calibrate your scanner after firmware update for best results. Let me know how it works after calibration.  
If you still have issues please contact [customer@revopoint3d.com](mailto:customer@revopoint3d.com) .

It is not nesesery to repost the same issue on other platforms once you posted it here, since it is monitored by the same person.. ME 😆

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**Author:** ![Snakegreen](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.revopoint3d.com/snakegreen/32/24866_2.png) [@Snakegreen](https://forum.revopoint3d.com/u/Snakegreen)\
**Post date:** [March 17, 2025, 11:16am UTC](https://forum.revopoint3d.com/t/firmware-update-metrox/35158/3 "2025-03-17T11:16:39Z")

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> [@PUTV](#):
>
> Нет необходимости повторно публиковать ту же проблему на других платформах после того, как вы опубликовали её здесь, поскольку она отслеживается тем же человеком. :смеющийся:

Thank you, I understand you 🙂  
I sent a message to the mail, since the calibration is not working, restarting the scanner and laptop also, alas, did not help.