When trying to scan, the depth camera only shows half of the image. The left half is black and it only shows the part on the right side. When I hold a sheet of white paper in front of it the left half is black and the right side I can see it. Adjusting the slider does nothing. Please help!
Please post a screen shot of the software, I need to see also the blue preview , include info about what scanner you are using and what platform and what version of the software .
you need to hold the paper with Mini at around 10-20 cm, POP2 about 15-25 cm
same with scanned objects , they cant go too close as the FOV will cut it in half
do the paper test and post it .