# Calibration Issue

**URL:** <https://forum.revopoint3d.com/t/calibration-issue/27999>\
**Category:** Discussions\
**Tags:** reverse-engineering\
**Created:** [September 5, 2024, 7:33pm UTC](https://forum.revopoint3d.com/t/calibration-issue/27999 "2024-09-05T19:33:10Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![kevin\_alcides](https://avatars.discourse-cdn.com/v4/letter/k/a8b319/32.png) [@kevin\_alcides](https://forum.revopoint3d.com/u/kevin_alcides)\
**Post date:** [September 5, 2024, 7:33pm UTC](https://forum.revopoint3d.com/t/calibration-issue/27999/1 "2024-09-05T19:33:10Z")

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I’m having some issues with calibration, as the calibrations don’t save. Can you please give me any tips?

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**Author:** ![ivan](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.revopoint3d.com/ivan/32/16571_2.png) [@ivan](https://forum.revopoint3d.com/u/ivan)\
**Post date:** [September 5, 2024, 7:46pm UTC](https://forum.revopoint3d.com/t/calibration-issue/27999/2 "2024-09-05T19:46:00Z")

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Hi!  
Can you please provide some more information like what scanner are you trying to calibrate and what is the software version of revoscan you use? thanks.

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**Author:** ![PUTV](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.revopoint3d.com/putv/32/15302_2.png) [@PUTV](https://forum.revopoint3d.com/u/PUTV)\
**Post date:** [September 5, 2024, 7:46pm UTC](https://forum.revopoint3d.com/t/calibration-issue/27999/3 "2024-09-05T19:46:32Z")

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Did the calibration was successful or it is failing ?

What scanner are you using and software number plus operating system pls ?

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**Author:** ![kevin\_alcides](https://avatars.discourse-cdn.com/v4/letter/k/a8b319/32.png) [@kevin\_alcides](https://forum.revopoint3d.com/u/kevin_alcides)\
**Post date:** [September 6, 2024, 5:43pm UTC](https://forum.revopoint3d.com/t/calibration-issue/27999/4 "2024-09-06T17:43:09Z")

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The calibration itself is failing and I’m using a Revopoint Miraco scanner. I’ll have to ask my coworker about the software number and exact Windows variant.

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**Author:** ![PUTV](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.revopoint3d.com/putv/32/15302_2.png) [@PUTV](https://forum.revopoint3d.com/u/PUTV)\
**Post date:** [September 6, 2024, 8:24pm UTC](https://forum.revopoint3d.com/t/calibration-issue/27999/5 "2024-09-06T20:24:39Z")

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Make sure you have plenty of proper light while calibrating , do not calibrate in low light conditions .

If you still can’t save the calibration please write to [customer@revopoint3d.com](mailto:customer@revopoint3d.com) for hardware issues , including all information regarding Windows version , system etc …