# Brand New Revopoint POP2 3D is not reconigzed in Windows 11

**URL:** <https://forum.revopoint3d.com/t/brand-new-revopoint-pop2-3d-is-not-reconigzed-in-windows-11/17117>\
**Category:** Support & Feedback\
**Created:** [August 25, 2022, 10:54am UTC](https://forum.revopoint3d.com/t/brand-new-revopoint-pop2-3d-is-not-reconigzed-in-windows-11/17117 "2022-08-25T10:54:18Z")\
**Posts on this page:** 1\
**Showing post:** 22

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**Author:** ![JeffLindstrom](https://avatars.discourse-cdn.com/v4/letter/j/ce7236/32.png) [@JeffLindstrom](https://forum.revopoint3d.com/u/JeffLindstrom)\
**Post date:** [October 17, 2022, 4:51pm UTC](https://forum.revopoint3d.com/t/brand-new-revopoint-pop2-3d-is-not-reconigzed-in-windows-11/17117/22 "2022-10-17T16:51:04Z")

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I recently read that another user was unable to get his scanner to work with Windows 11 until he received a _massive_ update from Microsoft. NOTE: It took _hours_ to download.

Check your Build number (press the _Windows Start_ key and type “winver”) to verify the build is at least **Version 22H2, build 22621.674**

If necessary, press the _Windows Start_ key and type “windows update”.

[https://forum.revopoint3d.com/t/revo-studio-wont-open/18011/7](https://forum.revopoint3d.com/t/revo-studio-wont-open/18011/7)

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