# Any Drivers Needed?

**URL:** <https://forum.revopoint3d.com/t/any-drivers-needed/28000>\
**Category:** Issues\
**Created:** [September 5, 2024, 7:36pm UTC](https://forum.revopoint3d.com/t/any-drivers-needed/28000 "2024-09-05T19:36:21Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![kevin\_alcides](https://avatars.discourse-cdn.com/v4/letter/k/a8b319/32.png) [@kevin\_alcides](https://forum.revopoint3d.com/u/kevin_alcides)\
**Post date:** [September 5, 2024, 7:36pm UTC](https://forum.revopoint3d.com/t/any-drivers-needed/28000/1 "2024-09-05T19:36:22Z")

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I’m having an issue where the scanner works on one computer but can’t connect to another. Is there a driver I need to install?

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**Author:** ![PUTV](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.revopoint3d.com/putv/32/15302_2.png) [@PUTV](https://forum.revopoint3d.com/u/PUTV)\
**Post date:** [September 5, 2024, 7:52pm UTC](https://forum.revopoint3d.com/t/any-drivers-needed/28000/2 "2024-09-05T19:52:09Z")

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Hi @kevin_alcides

Pls include more information, what scan etc, what software , what operating system you use .

And more detailed information how you trying to connect your scanner , via USB , WiFi

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<div class="post-metadata">

**Author:** ![PUTV](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.revopoint3d.com/putv/32/15302_2.png) [@PUTV](https://forum.revopoint3d.com/u/PUTV)\
**Post date:** [September 6, 2024, 5:04am UTC](https://forum.revopoint3d.com/t/any-drivers-needed/28000/3 "2024-09-06T05:04:13Z")

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> [@kevin\_alcides](#):
>
> scanner works on one computer but can’t connect to another.

P.S please check if the camera permission is set correctly for Revopoint software under your privacy settings for camera .