# After factory reset my miraco does not display the scan page any of the camera feeds

**URL:** https://forum.revopoint3d.com/t/after-factory-reset-my-miraco-does-not-display-the-scan-page-any-of-the-camera-feeds/28819
**Category:** Issues
**Created:** [October 7, 2024, 9:06pm UTC](https://forum.revopoint3d.com/t/after-factory-reset-my-miraco-does-not-display-the-scan-page-any-of-the-camera-feeds/28819 "2024-10-07T21:06:46Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![Furkaturkiye](https://avatars.discourse-cdn.com/v4/letter/f/ec9cab/32.png) [@Furkaturkiye](https://forum.revopoint3d.com/u/Furkaturkiye)
#### Post date: [October 7, 2024, 9:06pm UTC](https://forum.revopoint3d.com/t/after-factory-reset-my-miraco-does-not-display-the-scan-page-any-of-the-camera-feeds/28819/1 "2024-10-07T21:06:46Z")

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After factory reset my miraco does not display the scan page any of the camera feeds helpp mee

 ![IMG_20241006_225522](https://canada1.discourse-cdn.com/flex029/uploads/revopoint3d/original/3X/8/c/8c53a2ff67846c5fbb9c22cce3260ff0d906da82.jpeg)

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### Author: ![PUTV](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.revopoint3d.com/putv/32/15302_2.png) [@PUTV](https://forum.revopoint3d.com/u/PUTV)
#### Post date: [October 9, 2024, 6:24pm UTC](https://forum.revopoint3d.com/t/after-factory-reset-my-miraco-does-not-display-the-scan-page-any-of-the-camera-feeds/28819/2 "2024-10-09T18:24:43Z")

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Hi @Furkaturkiye

Please contact our customer service team directly at [customer@revopoint3d.com](mailto:customer@revopoint3d.com), and they will check this problem for you.

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### Author: ![Boston2](https://avatars.discourse-cdn.com/v4/letter/b/a88e57/32.png) [@Boston2](https://forum.revopoint3d.com/u/Boston2)
#### Post date: [March 15, 2025, 7:42pm UTC](https://forum.revopoint3d.com/t/after-factory-reset-my-miraco-does-not-display-the-scan-page-any-of-the-camera-feeds/28819/3 "2025-03-15T19:42:06Z")

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Good Evening,  
i have the same problem on mine. Someone know how to solve the problem? i’m driving crazy

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### Author: ![PUTV](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.revopoint3d.com/putv/32/15302_2.png) [@PUTV](https://forum.revopoint3d.com/u/PUTV)
#### Post date: [March 16, 2025, 9:45pm UTC](https://forum.revopoint3d.com/t/after-factory-reset-my-miraco-does-not-display-the-scan-page-any-of-the-camera-feeds/28819/4 "2025-03-16T21:45:34Z")

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Hi @Boston2

Yes please contact [customer@revopoint3d.com](mailto:customer@revopoint3d.com) for

technical assistance with your hardware , please make video showing off the device issue for faster support.

Thank you